Request Your Combination Online to be received by E-Mail, Fax, or Mail
If you have lost the combination to your safe and have not previously registered your combination on our website, please proceed with the following:
Click on the 'Start Request Here' button below for a step by step explanation of how to recover your combination.
We will request that you fill out our standardized form and have it notarized. Please make sure that it is filled out completely.
Please Note: Once your notary form has been received, it can take up to 3 - 5 business days for processing before your combination is mailed, emailed or faxed to you. There is a $20 non-refundable charge for all combination requests. Expedited requests are available for an additional $10 fee ($30 total) and take up to 1 - 2 business days to process.
Have the document notarized* and return via one of the following methods;
*Notary Public cannot be related to you.
Shipping timeframe (for customers requesting to receive their combinations by mail):
Standard mail - arrives approximately 7 - 10 business days after processing (US ONLY)
Express mail / international mail requests - call Customer Service for processing
Find Your Registered Combination Online
Click MySentrySafe if you have registered your combination with our convenient and secure online service.
Note: Registering the combination does not replace the notary process if you do not have your username, password, or combination. Please store your username
and password in a safe place as Sentry does not save or release this information and cannot retrieve it if it is lost.
If you have registered your combination online, but have not used MySentrySafe, please provide your information below: