Call or Email Us

United States | United Kingdom | Europe | Japan

To serve you better, we have provided answers to Frequently Asked Questions.

Call our US and Canada Customer Service Center at
Phone: 800-828-1438
Fax: 585-381-2940


Call our Mexico Customer Service Center from:
Mexico City: +52 55 11 68 96 34
Rest of the country: 01-800-451-0821

Hours of Operation:
Monday - Friday, 8am - 6pm EST

If you lost your combination or need a key, please click on the links below and follow the instructions.

Lost Your ComboLost Your Combo Need A KeyNeed A Key? Register Your ProductRegister Product


Please take a moment to see if your question is already answered at FAQs. If you still need help, please fill in the e-mail form below and submit it to Customer Service.

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The United States, Canada, and Puerto Rico