Real Safe Stories

Real Stories From Real People



Thank you Sentry

 

Because of your safe, many things were saved like four birth certificates, two car titles and many other things.  Thank you for making such a great product in a world of overly priced and cheaper quality.  Seems to be the standard.  Your safe made it much easier to get things back to normal!

 

THANK YOU.

 

Kevin K.

Franksville, WI




 On Sept. 3, 2007 my home burned.  It appeared to have started from a lightning strike.  The home burned from the roof down.  Upon my arrival the home was completely gone.  I was very surprised and happy that the Sentry file box survived. 

 

 

 

 

 

 

 

The box itself was destroyed but the files inside were ok.  You can see from the pictures that it was amazing that anything survived.  Thanks for the fire proof file box and your Lifetime After Fire Replacement policy. 

 

 

 

 

 

James H.




I wish to express my deep appreciation for the high quality of your product.  Enclosed are pictures of how my box looked before and how it looked after the fire.

 

The first week of June, I went on vacation.  I only made it about six hours away when I received a phone call informing me that my house was on fire!  The firemen said it was the hottest fire they have had.  The next day, they brought me a charred black box which they knew was my Sentry box.  It had to be pried open, but inside was all my important papers just as fresh and safe as when I put them in it.  Nothing else survived that fire, except a small spot of carpet where by box had been sitting.  Isn't that amazing?  I am rebuilding my life now, and when I have another home, there will be a Sentry box in it. 

 

Thanks again, for the care you put in your products and the promises you make by standing behind them.

 

Tresa F.

Georgia




In July of 2006 we had a fire at our STAR site in Sacramento and our Sentry Safe was destroyed.

 

 

 

 

 

 

 

 

 

 

 

The good news is it performed as promised and the contents were saved. The fire engulfed the building and pretty much all else was lost.

 

 

 

 

 

 

 


 

 

Rich L

California

 

 




My wife and I would like to start by thanking you for making such a dependable product. We lost our home to a fire in January 2006. I chose to keep the fireproof safe in the garage thinking it would have the least amount of fire exposure and that the fire crew could remove it quickly if the home was on fire. Unfortunately for us, our fire started in the garage. That is where the fire was the most intense and lasted the longest. The firemen couldn't remove the safe until fire was almost out which was about 4 hours after it started.

To our amazement, when the locksmith broke open the safe, everything in the safe was intact and unharmed. Birth certificates, passports, titles, insurance papers, our will and CD backups of ALL our family photos. Nothing was even wet! The lockable drawers were not melted and the paper was not even singed.



We are so extremely pleased with the performance of safe model OA5865. Again, we cannot thank you enough.

Craig W.
Wisconsin




We experienced a fire in our home and lost the entire second floor. The Sentry®Safe was in our closet directly over the area in our bedroom closet where the fire started.

While most of the contents of our closet were thrown out the window into our backyard, the firemen did bring us the safe (still smoking, but still sealed). We were told at its hottest point the fire reached 1500º F. We pried open what was left of the safe and to our amazement everything was intact and in perfect condition.

We are so thankful for the protection your safe afforded our personal documents and photo negatives--after such a loss, that meant the world to us.

Emily P.
California




I was involved with a trailer fire on February 7, 2006. I had more than one of your fire safes and miraculously, everything I had in it was saved. Your products are great!

Brian B.
Pennsylvania




In the early morning hours of March 27, 2004 we were awakened by my wife's parents because we had a phone call telling us that our home had burned. When we arrived back home we found a devastating site--our beautiful lake home had burned to the ground.






Several years earlier I received a Sentry®Safe Model 1310 as a gift. At the time of the fire this safe was sitting in our master bedroom on a chest of drawers. Our next door neighbor was one of the first to arrive and after the flames were put out went to our bedroom to see if anything had survived. He found the Sentry®Safe virtually unharmed on the floor and pulled it to the garage. Of course in the heat the plastic dial and handle melted. We popped off the dial and hinge pins to retrieve the papers inside. All our important documents such as birth certificates, marriage license and a collection of old coins were untouched.

My family now recommends Sentry®Safe products to all our friends and neighbors. We are a testimony to the quality of Sentry®Safe products and their promise to protect contents from fire.

Danny H.
Kentucky




I'm writing for a simple reason--to say thank you!

One year ago my husband and I lost our house and everything we owned due to a fire. The year before, we bought a Sentry®Safe FIRE-SAFE® S0100 for important papers, insurance documents, all our titles and other valuables.

After the fire, we found a square, concrete-looking blob. It took a couple of days, but we eventually got what was left of the safe open. We were so happy to find everything inside in tact!

Thank you for building such a GREAT safe. Since the fire, my husband went out and purchased a replacement safe and one of your files too.

Tina H.
Missouri




…The fire occurred in my condominium…My unit was one of the units on the top floor. I lost everything, nothing could be salvaged except for a few bits and pieces of my belongings. However, luckily I did store some important documents in my Sentry Fire-Safe®. All of the items that were in the Fire-Safe came out of the fire completely unscathed. Where I kept my Fire-Safe was in one of the worst parts of the fire. The fire-safe worked exactly like Sentry said it would. It's nice to see a product that lives up to its manufacturer claims and well beyond my expectations. I have been telling everyone I know to get a Sentry box if they don't already have one; they're reasonably priced and they work 110%.

Thank you for saving my important documents. It has made this trying time for me a little bit easier.

Sincerely,
Jonathan Z.
Georgia




We hope we never suffer such misfortune again, but it will be comforting to know we have your excellent safes to protect our valuables. Again, my family and I thank your company for the safety of our belongings… as well as for your exceptional offer of new safes. I know several of my clients have already purchased your safes since our mishap, and I can assure you that I will be recommending them to all my clients in the future.

Respectfully,
Terry N.
Missouri




We recently had a fire in our business and your safe is the only thing that was left when it was over. We pulled it out and after a bit got it open (it was still very securely locked) and found the papers…still in good shape.

This is a testament to the quality of your product as the fire itself was extremely hot with several explosions involved. I have since bought a new one and we are considering getting some larger ones for more of our valuables. If it made it through that fire, they will make it through most anything.

Thank you.

Sarah P.
Maine




Dear Sentry,
This past Christmas our parents purchased your product model 1180 for my wife and me. We were just married this past September and moved in our home… Unfortunately, our home burned to the ground… Just one week earlier we had put all our valuable paper and certificates in the Fire-Safe® (file). We thank our parents for the thoughtful gift and who would have known just how much the gift would mean to us in a short time. Thank you for a valuable consumer product.

Michael M.
Ohio




The entire house was destroyed, but your safe with everything inside of it was still intact. Thank you. Your product is at least as good as you advertise it to be, if not better.

I am very grateful for the quality of your products and your backing of your products. I very much appreciated your replacing my safe as you did.

John Z.
Wisconsin




The fire started in a closet where the (Fire-Safe® chest) was located… I had my will, life insurance policies, mortgage papers, etc. — all of my personal papers of importance to me. I am very thankful I had this (Fire-Safe® chest) because to replace these documents would be very difficult… your product did the job.

Alan L.
Ontario




Our home was completely destroyed by fire. Our Sentry (chest) was in a filing cabinet in our office. When we were able to open the (chest), we found our will safely inside. We would recommend this method of safekeeping to anyone.

We were very impressed with your product. We were also very impressed with your service. We found the guarantee inside the (chest) and figured "what the heck." We had such a huge job ahead of us, we sent off the letter and pretty well forgot about it. It was a real surprise when the courier arrived…with a brand new (chest). We've told the story often — it made a bright spot in our day and have highly recommended your products to anyone who asks us. If more companies had your standards, there'd be little need for Better Business Bureaus and such. It's been a pleasure doing business with you.

Bill and Barb G.
British Columbia




Sunday morning we were at church and our home burned down from an electrical fire… The house was a total loss…I had a Sentry (Fire-Safe® chest) model 1150 which held some deeds, insurance policies, birth certificates, etc. The fire (chest) protected the paper work really well. Thank you.

Ronnie M.
Alabama




Dear Sentry,
…My fire safe contents were all I had to start life over with. We lost everything… We have told everyone about our Sentry safe… The fire inspector nor insurance investigator could believe it survived this magnitude of a fire. I will only buy a bigger one and put more in it.

Julie C.
Illinois




Our house was destroyed by fire… The attic and second floor were completely destroyed along with portions of the first floor. We had a Sentry safe, model 1170, in the upstairs hall closet. When my husband opened the safe the next day, the contents were all intact. Nothing was burned or singed.

George and Wanda S.
Pennsylvania




…my personal safe that melted from the heat and smoke damage that totally destroyed our home. Nothing was harmed where it couldn't be used. It truly withstood the toughest test.

Russell G.
South Carolina




Thank you so much for your Sentry® Fire Safe® product. Because we had one some of our most valuable papers were saved in a recent house fire. Our mobile home was completely destroyed… We lost everything in a matter of 23 minutes… I managed to save my children's school records, birth certificates, titles, deed, baby pictures and very important papers…When we bought the unit I never thought we'd need it but thank God we had it. I'm advising everyone I talk you, to invest in one.

Carolyn B.
West Virginia


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Sentry Group, 900 Linden Avenue, Rochester, NY 14625, Customer Service: 800-828-1438, Customer Service Fax: 585-381-2940
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